Shammas Hamza

Deira, United Arab Emirates,
Contact Number: +971-543441795,+91-9562615619
Email: shammashamza1@gmail.com

A Network and Hardware Engineer seeking for the position where i can utilize my professional skills towards the growth of the organization. Ability to accept profesional challenges and oppertunities to make use of my strength and build up my career.


Experience

IT Support Engineer

Barari Forest Management

IT support engineer, helps in resolving technical issues within different components of computer systems, such as software, hardware, and other network-related IT related problems.

February 2020 - August 2020

Software Support Engineer

MAnao Technology

Software Support Engineers serve primarily to address technical issues relating to software implementation, function and upgrades. Resolve customer complaints or problems and create product problem reports and troubleshooting documents for each issue. Software Support Engineers also work closely with development teams to identify and resolve any technical problems that might arise during the development of software.

December 2018 - February 2020

IT Administrator

Wintec IT Solutions

IT administrator can be responsible for everything from maintaining servers, networks and telephones to installing and upgrading new hardware/software or even managing resource budgets. This is, of course, in addition to diagnosing – and providing rapid solutions to – general worker support issues.

June 2017 - June 2018

Jr.Network Administrator

Soften Technologies

Junior network administrator (JNA). This career involves setting up internal and external networks, and making sure they continue to function properly. A JNA also is responsible for installing equipment, identifying and fixing problems, upgrading equipment, and other duties, and reports to a senior manager.

February 2016 - April 2017

Education

Srinivas Institute of Technologies (Visvesvaraya Technological University)

Bachelor of Engineering
Computer Science - Computer Networking

GPA: 5.8

August 2011 - May 2015

12th Grade (Biology Science)

Town Higher Secondary School

GPA: 6.8

August 2009 - May 2011

SSLC (Kerala State Education Board)

Falah English Medium School

GPA: 7.6

May 2009

Skills

Programming Languages & Tools
Workflow
  • Windows Server Installation and configuration.
  • Monitoring, maintaining and supporting Computers and Networks.
  • Performing regular backups and restoring informations.
  • Setting up user accounts and retrieving informations including account user names and passwords.
  • Provide technical support for both hardware and software issues that may arise.

Strength

  • Quick learner.
  • Career Oriented.
  • Flexible/Adaptable.
  • Effective communicatin skills.
  • Easily adapt with new environment.
  • Problem solving and decision making.

Awards & Certifications

  • Microsoft Certified Solution Expert(MCSE)- Server 2012 (MC ID: 14016783)
  • Cisco Certified Network Associate (CCNA Routing & Switching)-(Cisco ID: CSCO13134009)
  • Has undergone training of Infosys Campus Connect soft skill programm at Srinivas Institute of Technology.
  • Participated in IT Olympiad 2016 student catagory held on Feb 2016.
  • Participated in Information Search Analysis and Presentation (ISAP) seminar conducted on 20th September 2013 at Srinivas Institute of Technology.